MyGarageFloors.com Privacy Policy

Effective as of 1/1/2024

This Privacy Policy describes the privacy practices of MyGarageFloors.com (“we,” “us,” or “our”) and how we handle personal information that we collect through our digital properties that link to this Privacy Policy, including our website at https://mygaragefloors.com/ and mobile application (collectively, the “Service”), as well as through social media, our marketing activities, live events, and other activities described in this Privacy Policy.

Personal Information We Collect

Information You Provide to Us The personal information we may collect on or through the Service or otherwise includes:

• Contact data: Your first and last name, email address, billing and mailing address, and phone number.
• Profile data: Username and password for your account, biographical details, and other personal information you add to your profile.
• Communications: Information you provide when communicating with us, including emails, phone calls, and messages.
• Payment and transactional data: Information relating to or needed to complete your orders and/or payments on or through the Service (including payment card information and billing information), and your purchase history.
• Marketing data: Your preferences for receiving marketing communications and details about your engagement with them.
• User-generated content: Photos, videos, product reviews and feedback, comments, and other content or information that you generate, transmit, or otherwise make available on the Service, as well as associated metadata.
• Promotional data: Information you share when you enter a competition, promotion, or complete a survey.
• Project information: Details about your home or building to provide accurate service estimates.

Third-Party Sources We may combine personal information we receive from you with personal information we obtain from other sources, such as:

• Public sources: Social media platforms and other publicly available sources.
• Data providers: Information services and data licensors that provide demographic and other information.
• Marketing partners: Joint marketing partners and event co-sponsors.

Automatic Data Collection We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, our communications, and other online services, such as:

• Device data: Your IP address and unique identifiers (including identifiers used for advertising purposes).
• Online activity data: Pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the Service, navigation paths between pages or screens, information about your activity on a page or screen, access times and duration of access, and whether you have opened our marketing emails or clicked links within them.

Cookies and Similar Technologies Like many online services, we use the following technologies to collect personal information:

• Cookies: Text files that websites store on a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, helping us understand user activity and patterns, and facilitating analytics and online advertising.
• Local storage technologies: Technologies like HTML5 and Flash that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.
• Web beacons: Also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email address was accessed or opened, or that certain content was viewed or clicked.
• Software development kits (SDKs): Used to incorporate third-party computer code into our app that allows our third-party service providers or advertising partners to collect user data directly from the app for a variety of purposes, including providing us with analytics regarding the use of the app, integrating with social media, adding features or functionality to our app, or facilitating online advertising.

Data About Others Users of the Service may have the opportunity to refer friends or other contacts to us and share their contact information with us. Please do not refer someone to us or share their contact information with us unless you have their permission to do so.

How We Use Your Personal Information

We may use your personal information for the following purposes or as otherwise described at the time of collection:

Service Delivery We may use your personal information to:

• Provide, operate, and improve the Service and our business.
• Process your payments and complete transactions with you.
• Establish and maintain your user profile on the Service.
• Facilitate your invitations to friends, and others who you want to invite to join the Service.
• Enable security features of the Service, such as by sending you security codes via email or SMS, and remembering devices from which you have previously logged in.
• Communicate with you about the Service, including by sending announcements, updates, security alerts, and support and administrative messages.
• Understand your needs and interests, and personalize your experience with the Service and our communications.
• Provide support for the Service, and respond to your requests, questions, and feedback.

Research and Development We may use your personal information for research and development purposes, including to analyze and improve the Service and our business. As part of these activities, we may create aggregated, de-identified, or other anonymous data from personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.

Aggregated Anonymous Data We may aggregate data you post, provide, or generate in your use of our Services and any associated services, along with other learnings, logs, and data regarding your use of our Services so that results are non-personally identifiable with respect to you (“Aggregated Anonymous Data”). MyGarageFloors.com has the right to generate Aggregate Anonymous Data, and that Aggregate Anonymous Data is the property of MyGarageFloors.com, which MyGarageFloors.com may use for any business purpose (including without limitation to develop and improve MyGarageFloors.com products and services and to create and distribute reports and other materials).

Marketing and Advertising We, our service providers, and our third-party advertising partners may collect and use your personal information for marketing and advertising purposes:

• Direct marketing: We may send you MyGarageFloors.com-related or other direct marketing communications as permitted by law. You may opt-out of our marketing communications as described in the “Opt-out of marketing communications” section below.
• Interest-based advertising: We may engage third-party advertising companies and social media companies to display ads on our Service and other online services. These companies may use cookies and similar technologies to collect information about your interaction (including the data described in the automatic data collection section above) over time across the Service, our communications, and other online services, and use that information to serve online ads that they think will interest you. We may also share information about our users with these companies to facilitate interest-based advertising to those or similar users on other online platforms.

Compliance and Protection We may use your personal information to:

• Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.
• Protect our, your, or others’ rights, privacy, safety, or property (including by making and defending legal claims).
• Audit our internal processes for compliance with legal and contractual requirements or our internal policies.
• Enforce the terms and conditions that govern the Service.
• Prevent, identify, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activity, including cyberattacks and identity theft.

Retention

We generally retain personal information to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, establishing or defending legal claims, or for fraud prevention purposes. To determine the appropriate retention period for personal information, we may consider factors such as the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, and the applicable legal requirements.

When personal information is no longer required, we will delete, anonymize, or isolate it from further processing.

How We Share Your Personal Information

We may share your personal information with the following parties and as otherwise described in this Privacy Policy or at the time of collection:

Affiliates Our corporate parent, subsidiaries, and affiliates for purposes consistent with this Privacy Policy.

Service Providers Third parties that provide services on our behalf or help us operate the Service or our business (such as hosting, information technology, customer support, email delivery, marketing, and website analytics).

Payment Processors Any payment card information you use to make a purchase on the Service is collected and processed directly by our payment processors, such as Braintree, Stripe, and PayPal. Braintree, Stripe, and PayPal may use your payment data in accordance with their respective privacy policies.

Advertising Partners Third-party advertising companies for the interest-based advertising purposes described above.

Professional Advisors Professional advisors, such as lawyers, auditors, bankers, and insurers, where necessary in the course of the professional services that they render to us.

Authorities and Others Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.

Business Transferees Acquirers and other relevant participants in business transactions (or negotiations and diligence for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale, or other disposition of all or any portion of the business or assets of, or equity interests in, MyGarageFloors.com or our affiliates (including, in connection with a bankruptcy or similar proceedings).

Your Choices

You have the following choices with respect to your personal information:

Access or Update Your Information If you have registered for a Service account with us, you may review and update certain account information by logging into the account.

Opt-Out of Marketing Communications You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us using the contact information in the “How to Contact Us” section below. Please note that if you choose to opt-out of marketing-related emails, you may continue to receive service-related and other non-marketing emails. If you receive marketing text messages from us, you may opt-out of receiving further marketing text messages from us by replying STOP to our marketing message.

Cookies Most browser settings let you delete and reject cookies placed by websites. Many browsers accept cookies by default until you change your settings. If you do not accept cookies, you may not be able to use all functionality of the Service and it may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org.

Local Storage You may be able to limit the use of HTML5 cookies in your browser settings. Unlike other cookies, Flash-based local storage cannot be removed or rejected via your browser settings, but you can adjust the settings of your Flash player to block it. Blocking Flash storage may impede the functionality of Flash applications, including those employed by the Service. For more information on Flash local storage visit https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html.

Advertising Choices You can limit the use of your information for interest-based advertising by:

• Browser settings: Blocking third-party cookies in your browser settings.
• Privacy browsers/plug-ins: Using privacy browsers or ad-blocking browser plug-ins that let you block tracking technologies.
• Platform settings: Google and Facebook offer opt-out features that let you opt-out of the use of your information for interest-based advertising:
  • Google: https://adssettings.google.com/
  • Facebook: https://www.facebook.com/about/ads
• Ad industry tools: Opting out of interest-based ads from companies participating in the following industry opt-out programs:
  • Network Advertising Initiative: http://www.networkadvertising.org/managing/opt_out.asp
  • Digital Advertising Alliance: optout.aboutads.info.
  • AppChoices mobile app, available at https://www.youradchoices.com/appchoices, which will allow you to opt-out of interest-based ads in mobile apps served by participating members of the Digital Advertising Alliance.
• Mobile settings: Using your mobile device settings to limit the use of the advertising ID associated with your mobile device for interest-based advertising purposes.

You will need to apply these opt-out settings on each device from which you wish to opt-out.

Please note that we also may work with companies that offer their own opt-out mechanisms and may not participate in the opt-out mechanisms that we linked to above.

Do Not Track Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

Declining to Provide Information We need to collect personal information to provide certain services. If you do not provide the information we identify as required or mandatory, we may not be able to provide those services.

Other Sites and Services

The Service may contain links to websites, mobile applications, and other online services operated by third parties (“Third Party Sites”) not controlled by MyGarageFloors.com, and MyGarageFloors.com is not responsible for the contents or privacy policies of any Third Party Site, or any changes or updates to any Third Party Site. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites, mobile applications, or online services operated by third parties, and we are not responsible for their actions. We encourage you to read the privacy policies of the other websites, mobile applications, and online services you use.

Security

We employ a number of technical, organizational, and physical safeguards designed to protect the personal information we collect. This includes security features provided by GoDaddy and Bubble. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.

International Data Transfer

We are headquartered in the United States and may use service providers that operate in other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.

Children’s Privacy

The Service is not intended for use by children under 16 years of age. If we learn that we have collected personal information through the Service from a child under 16 without the consent of the child’s parent or guardian as required by law, we will delete it. We encourage parents or guardians with concerns to contact us.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service. If required by law, we will also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via email or another manner through the Service. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the Service after the effective date of any modified Privacy Policy indicates your acceptance of the modified Privacy Policy.

How to Contact Us

Email: hello@mygaragefloors.com
Mail: MyGarageFloors.com, Attn: Legal, 291 S Preston Rd Suite 1230, Prosper, TX 75078

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. Please note that we do not sell personal information.

To learn more about Texas residents’ privacy rights, please contact us using the information specified in the “How to Contact Us” section above.

California Residents We are not currently subject to the California Consumer Privacy Act (CCPA) as we do not service California at this point.

Nevada Residents We do not service Nevada at this point.